Using our 5-step SMART programme of Strategy, Approach, Measure, Relationship and Transformation, our 9 courses will help you and your team build a great procurement function.


  • Role of Governance
  • Principles of strategy development
  • Key elements of a procurement Policy
  • Understanding the environment and markets


  • Understanding Risk
  • Mapping and managing risk
  • Category Management principles
  • Tactical vs Strategic Delivery
  • Preparation
  • Use of supporting materials
  • Keeping the audience engaged
  • Managing nerves

MEASURE Training

  • Importance of budgeting
  • Building and managing the budget
  • Working with stakeholders to understand requirements 
  • Measuring the supplier – key metrics of performance 


  • Identifying stakeholders
  • Relationship spectrum
  • Effective communication 
  • Influencing and engaging stakeholders 
  • Preparation and planning
  • Phases of negotiation
  • Use of appropriate negotiating styles
  • Methods of persuasion and use of tactics 
  • Understanding the other party
  • Impact of verbal and nonverbal communication
  • Skills of an effective negotiator 


  • Types of contracts
  • Key components of a legally binding contract
  • Key contractual terms
  • Battle of the forms
  • Exiting contracts

Contract and Supply Management

  • The importance of managing suppliers and contracts
  • Roles and responsibilities
  • Principles of performance management
  • Effective use of KPIs
  • Managing change
  • Managing underperformance 
  • Understanding the need - specification development
  • Identifying potential suppliers
  • Agreeing contract terms
  • Managing the delivery of the contract and supplier relationship


Every relationship begins somewhere so please get in touch!

Centaur House, Ancells Business Park, Ancells Rd, Fleet GU51 2UJ

0800 002 9025

Contact us

Every relationship begins somewhere, so please get in touch!